Política de frete
Last Updated: July 27, 2026
Thank you for shopping with Space Looms. This Shipping Policy outlines our order processing, shipping terms, delivery procedures, and related rules applicable to all orders placed through our store. By placing an order with us, you agree to the terms outlined below.
1. Order Processing
All orders are subject to standard processing before shipment. We process orders on regular business days, excluding weekends, public holidays, and official store closure periods. Orders submitted during non-business hours or holiday periods will be processed on the next available business day. Processing may experience minor delays during peak shopping seasons, promotional events, or unforeseen operational circumstances. We will make every effort to fulfill and ship your orders in a timely manner.
2. Shipping Coverage & Delivery Service
Space Looms provides domestic and international shipping services to supported regions worldwide. We reserve the right to restrict shipping to certain countries, regions, or territories due to local shipping restrictions, customs regulations, or carrier limitations. All deliveries are fulfilled by trusted third-party shipping carriers. Once your order is dispatched, the shipping carrier will take full responsibility for the transit and final delivery of your package.
3. Shipping Fees
Shipping costs are calculated and displayed at checkout based on your delivery destination, package weight, package dimensions, and selected shipping service. We offer regular promotional shipping arrangements, including free shipping for eligible orders that meet our specified order value threshold. All applicable shipping fees, surcharges (if any), and promotional shipping benefits will be clearly confirmed before you complete payment.
4. Order Tracking
Once your order has been processed and shipped, you will receive a confirmation email containing your unique tracking number and detailed tracking instructions. You may monitor your package’s transit status via the official carrier tracking portal. Tracking information may take a short period to update and sync after dispatch due to carrier system delays.
5. International Shipping & Customs
For all international orders, customers are solely responsible for any applicable import duties, customs fees, taxes, brokerage charges, or other additional charges imposed by the destination country’s customs authority. These fees are not included in the product price or shipping cost paid to Space Looms.
Customs clearance procedures may cause variable transit fluctuations, which are beyond our control. We are not liable for any delays, holds, or returns caused by local customs inspections, regulations, or policies of the destination country.
6. Shipping Delays & Circumstances Beyond Control
All delivery windows displayed on our store are general estimates only and are not guaranteed. We do not accept liability for shipping delays caused by external factors beyond our reasonable control, including but not limited to carrier operational delays, extreme weather conditions, natural disasters, public emergencies, customs clearance delays, regional logistics suspensions, or third-party service failures.
7. Lost or Damaged Packages
Title and risk of loss for all products transfer to the customer immediately upon handover of the package to the shipping carrier. If your order arrives damaged, defective, or is confirmed lost in transit, please contact our customer support team with relevant photos and order information. We will review your case on an individual basis and provide reasonable solutions in accordance with our return and refund policy.
8. Address Modifications & Failed Delivery
Please ensure your delivery address and contact information is accurate and complete at checkout. We are unable to modify delivery addresses or shipping details once an order has been processed or dispatched. Failed deliveries caused by incorrect addresses, incomplete recipient information, unsuccessful recipient collection, or long-term unclaimed packages will be handled in accordance with carrier rules, and related secondary shipping fees or return fees shall be borne by the customer.
9. Policy Updates
Space Looms reserves the right to update or revise this Shipping Policy at any time without prior notice. Any changes will take effect immediately upon posting on our official store page. Your continued use of our shipping services after policy updates constitutes acceptance of the revised terms.
10. Contact Us
If you have any questions or concerns regarding our shipping rules, please contact our customer support team at SpaceLooms@outlook.com.